Nutzungsbedingungen

OVERVIEW

Welcome to Fit Litter EU!
The terms “we”, “us” and “our” refer to Fit Litter DE, the European branch of Fit Litter. Fit Litter DE operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”).
Fit Litter DE is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree, please do not use or access the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence and that you consent to allow any of your minor dependants to use the Services under your supervision.

When creating an account or placing an order, you agree to provide accurate, current and complete information. You are solely responsible for maintaining the confidentiality of your login details and for all activity under your account.


SECTION 2 – OUR PRODUCTS

We strive to describe our products accurately. However, colours, textures and packaging may appear differently depending on your device or display settings.

All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue or limit availability of any product at any time.


SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Orders are accepted once payment has been processed and a confirmation email has been issued by Fit Litter DE.

Fit Litter DE reserves the right to decline or cancel any order at our discretion. If your order is cancelled after payment, you will receive a full refund.

Purchases are subject to our Refund & Returns Policy [LINK].
All products are intended for personal household use only.


SECTION 4 – PRICES AND BILLING

All prices are displayed in EUR (€) and include VAT unless otherwise specified.
Shipping fees, customs duties, or import charges (if applicable) will be calculated at checkout.

We may adjust pricing or run promotions from time to time. If a promotion has its own terms, those terms will prevail over these Terms where applicable.

You agree to maintain up-to-date billing and contact details so we can process your payments and communicate with you as needed.


SECTION 5 – SHIPPING AND DELIVERY

We aim to dispatch all orders promptly; however, delivery times are estimates and not guaranteed.
Once products have been transferred to the carrier, risk of loss passes to you.
Delays caused by postal carriers, customs, or force-majeure events are beyond our control.


SECTION 6 – INTELLECTUAL PROPERTY

All content and materials available through the Services—including trademarks, logos, product names, text, graphics, and media—are the intellectual property of Fit Litter DE, its affiliates, or licensors, and are protected under EU and international laws.
You may use the Services for personal, non-commercial purposes only.
Any unauthorised use may violate copyright, trademark, or other laws.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools (“Optional Tools”). These are offered “as-is” without any warranties.
Use of such tools is entirely at your own risk, and you should familiarise yourself with the third-party’s terms before use.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of third-party sites.
Any dealings with third-party websites are solely between you and the third-party provider.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Fit Litter DE is hosted on Shopify Inc. While Shopify provides the platform that enables our Services, all sales and transactions occur directly between you and Fit Litter DE.
Shopify is not responsible for any product, service, or transaction offered by Fit Litter DE.


SECTION 10 – PRIVACY POLICY (GDPR COMPLIANCE)

All personal data collected through our Services is processed in accordance with the EU General Data Protection Regulation (GDPR) and our Privacy Policy [LINK].
Because our store is powered by Shopify, some data may be transferred outside the European Economic Area (EEA) as necessary for payment processing and site functionality.
By using our Services, you consent to such transfers as detailed in our Privacy Policy.


SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions (“Feedback”), you grant Fit Litter DE a worldwide, royalty-free licence to use and display such content for marketing, product development, and service improvement.
You remain responsible for the accuracy and legality of your Feedback.


SECTION 12 – ERRORS AND OMISSIONS

Occasionally, our site may contain typographical errors or inaccuracies related to pricing or product information.
We reserve the right to correct such errors and cancel or amend affected orders where necessary.


SECTION 13 – PROHIBITED USES

You agree not to misuse our Services, including (without limitation) by transmitting malicious code, violating any EU, German, or international laws, or engaging in fraudulent activity.
Violation may result in suspension or termination of your account.


SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time for breach of these Terms.
Sections relating to intellectual property, limitation of liability, indemnity, and governing law shall survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES

Except where required by EU consumer law, the Services and all products are provided “as is” and “as available” without warranties of any kind.
Your statutory rights under EU consumer protection remain unaffected.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by EU law, Fit Litter DE and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services.
This clause does not exclude liability for death, personal injury, fraud, or statutory consumer rights that cannot lawfully be limited.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Fit Litter DE and its affiliates from any third-party claims arising out of your misuse of the Services or breach of these Terms.


SECTION 18 – SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms and all referenced policies constitute the entire agreement between you and Fit Litter DE, superseding any prior versions.


SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent.
We may transfer our rights and obligations to another entity without notice.


SECTION 21 – GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with German law, subject to EU consumer protection regulations.
Disputes will be subject to the exclusive jurisdiction of the courts of Germany, unless mandatory consumer protection laws grant you rights to bring proceedings in your country of residence.


SECTION 22 – CHANGES TO TERMS

We may update these Terms from time to time. The latest version will always be posted on our website.
Material changes will be notified in accordance with applicable EU law.
Your continued use of the Services constitutes acceptance of the revised Terms.


SECTION 23 – CONTACT INFORMATION

Questions about these Terms should be sent to us at miau@fitlitter.de